Insights you make in FreesiCloud are transferred via the integration to Buildercom’s BEM maintenance book as service requests. Comments and attachments between the systems are also synchronized. This reduces manual work, speeds up response times, and ensures that indoor-environment-related tasks are handled systematically and transparently.
In addition, service requests sent from Freesi are returned to Freesi for validation, allowing measured data to confirm that issues are truly resolved. At the same time, user satisfaction is improved by communicating completed corrections directly to facility users through Freesi.
For current Buildercom and Freesi users, implementing the integration is smooth, cost-effective, and fast.
Benefits of the integration for the customer
- An easier process: Insight tickets are sent to Buildercom BEM-service automatically
- Smoother collaboration: Streamline communication between property and facility management
- Corrective action validation: Review actual data to confirm that the action was successful
- Open communication: Keep occupants easily and effectively informed about corrective actions
This update is part of the broader FreesiCloud™ 25R3 update. You can find more information about the update here.