Product Update 8.9.2025
With the integration, insight tickets generated by Freesi are transferred directly to the Granlund Manager maintenance log as service requests. Comments and attachments between the systems are also synchronized in real time. This reduces manual work, speeds up response times, and ensures that tasks related to indoor conditions are handled systematically and transparently.
In addition, service requests sent from Freesi are returned to Freesi for validation, allowing measured data to confirm that issues are truly resolved. At the same time, user satisfaction is improved by communicating completed corrections directly to facility users through Freesi.
For current Granlund Manager and Freesi users, implementing the integration is smooth, cost-effective, and fast.
Benefits of the integration for the customer
- An easier process: Insight tickets are sent to Granlund Manager automatically.
- Smoother collaboration: Streamline communication between property and facility management
- Corrective action validation: Review actual data to confirm that the action was successful.
- Open communication: Keep occupants easily and effectively informed about corrective actions.
Additional Information
Aleksi Moisio, CTO, Freesi
aleksi.moisio@freesi.io